Wordpress - Contact form 7 not recieving emails?

Posted January 23, 2016 31.5k views

Hey ,

I have a wordpress install and contact form 7 installed on a serverpilot controlled
ubuntu server.
when i click send on the form it says the mail is send but i don’t get anything in my inbox , i also tried multiple email account from and to , and also on a new droplet and install.

anyone any ideas?


These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
3 answers

When you say you tried multiple email accounts? Do you mean sending from multiple accounts or configuring multiple accounts for contact form 7?

There is a setting under “Contact” in WP, there under the form you are using should be a tab named “Mail”, change the “To” value to your email address here.

I am also facing a similar issue, I am not getting the mail after customer fills the form. The customer is getting the confirmation mail
The details which I filled are given below
In the following fields, you can use these mail-tags:

From [name]
Subject You have new Enquiry!
Additional Headers ——–

Message Body


You have a new enquiry. Here are the details below :

Name : [name] [lastname]
Company : [compny]
Email : [email]
Phone : [phone]
Message : [message]

Hoping to hear soon from you.

Hello all,

What I could suggest here is using an SMTP plugin for your WordPress site.

That way you will be able to specify an SMTP server with authentication which your emails would be going through. You could for example use Gmail’s SMTP settings. This would drastically increase the delivery rate of your emails as well compared to using plain PHP mail.

I’ve been using this plugin for a while now and it works very well: Easy WP SMTP

Hope that this helps!