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Question

Yandex unable to see MX setup

Posted April 24, 2020 2.2k views
Email

Hi;

I created to one of my domains an MX Record for Yandex mail service. It’s been two days and I still get “Verified but missing MX record” error. when i try to configure MX record on “connect.yandex.ru/pdd” i get the error “Invalid MX record”

the records that i setup on my cloud are shown below :

https://deephouse.com.tr/cloud.jpg

Thanks for your patience…

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hakanceliker
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hakanceliker

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3 answers
alexdo April 24, 2020

Hello, @hakanceliker

At the moment your MX is not working/resolving. Would you mind set the MX record to be domain.com instead of mx.domain.com and then point to mx.yandex.net

You can also monitor the DNS propagation using any website like: https://www.whatsmydns.net

Keep in mind that DNS changes might take up to 48 hours in order to fully propagate. This happens because of DNS cache from ISPs. However it usually happens a lot faster.

Let me know how it goes.

Regards,
Alex

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hakanceliker April 25, 2020

Hello Alex;

Nothing is changed after one more day. It’s more than 72 hours and i couldn’t make Yandex see the MX records.

I will try “yandex.com” instead of “mx.yandex.com” and sadly, wait for 2 more days :(

Regards…

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  • alexdo April 25, 2020

    Hello, @hakanceliker

    You need to follow the exact instructions provided by yandex. From what I can see from their official docs the MX record should have the value of: mx.yandex.net

    I’m not sure if you’re following this tutorial or if you’re using another one:

    https://yandex.com/support/connect/add-domain.html

    Record type: Name: Priority: Value:

     MX        @         10     mx.yandex.net

    So basically you should not use mx.yourdomain.com for the MX name but simply use “@” or the domain name. The MX record in the DigitalOcean control panel should look like this:

    Hostname: Mail Providers Mail server: Priority: TTL:

    @        mx.yandex.net                10       14400

    Note: I’m not sure if you need to use mx.yandex.net or mx.yandex.com as mentioned and listed in the article link I’ve sent the one mentioned there is .net

    You can see more information about the MX record using this link:

    https://www.digitalocean.com/docs/networking/dns/how-to/manage-records/#mx-records

    Hope this helps!

    Regards,
    Alex

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hakanceliker April 26, 2020

Hello Alex and thank you.

Changing “mail”.devreguvenlik.com.tr" to “@”.devreguvenlik.com.tr helped me.

It works now…

Thanks for your patience

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