I signed up using the free $100 credit link, but I don’t see anything in my account to indicate I have a free credit. Can you confirm I have a free credit, and if so where do I see this in my account.
Thx

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3 answers

Hey @Munes,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/start/

Hope that helps!
- Alex.

Hello Munes,

This question usually happens because you clicked the URL with promo code but didn’t registered in that URL.Your remaining balance is available at https://cloud.digitalocean.com/account/billing.If you can make sure you have done as the steps above,please commit a work-ticket to contact support team.

Have a nice day.

Shiroka

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