4 Dollars have been taken from me when i tried to signup

January 2, 2019 648 views

From 20 mins ago or less I tried to sign up on digital ocean with my google account and once I clicked on sign up it took me to bill info page and after I had entered my credit card number and clicked save card, it gave me an error, I tried about 4 times and got same error
and then I got message says that 4 dollars have been taken from me
what’s wrong with digital ocean ?

2 Answers

Did you added or bought any service or it directly cut the amount?

  • I didn’t make anything I just wanted to deploy my website which I made with Django so my friends told me that digital ocean is the best choice for me so I entered the website and started with sign up and then it took me to bill info and as I said before I tried about 4 times and then I found that 4 dollars have been taken from me

Hi! If this happens when trying to add a new billing profile, it sounds like a preauthorization which is a common way of checking if a card is valid, especially for online businesses. The preauthorization amount can vary but the hold is immediately canceled and the money isn’t actually captured - it’ll drop off your bank account within a few business days depending on their processing time and policies.

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