I signed into DO with the GitHub account that had the GitHub Education pack. Copied my promo code, pasted it, and apparently it’s already been used…Why did this happen? Did I do something wrong? What should I do now?

I’m using virtual cards for online payments. With DigitalOcean from time to time I have problems. The card I used stopped working some time ago (it works fine on other platforms). Then I defined another card and used ...

Why can’t I login to my account? when digital ocean has deducted money from my visa.

It’s my first time using DigitalOcean and I’ve just spun a droplet which was meant to be $5. But now that I see my billing information, it’s at $8.33 and it’s only increasing. What’s happening here?

So, I want to know if my free trial is activated. I don’t want to get charged yet as I’m testing what can I do on digital ocean and overall speed of the machines before we move our production servers to the new provid...

I am teaching a university course on software engineering with 170 computer science students. We want the students to use proper cloud hosting for their final projects, so we wanted to offer them access to a Digital O...

I just create an account in oceandigital and linked with me credit card, where can i view my free credit 100? Please give me clear and detail instruction so that i can view my 100$ free 2 months credit.

Hi everyone, I am wondering how exactly are droplets billed at a granular level (minutes and seconds). Let’s say a droplet is billed $1 per hour for the sake of argument. From what I understand, Digital Ocean bills on...

i cant use paypal account to create another account.

I signed up for DigitalOcean with the link https://try.digitalocean.com/freetrialoffer/ and I don’t see anything on my account in Billing about a gift card. How do I know any billing will go onto the gift card rather ...

How can I add an email to delivery the invoices to it?My digital account mail is getting the invoices every month, i want to add one more mail to get the invoices.

Is it possible to buy subscription annual subscription and receive just an invoice instead of 12 invoice/year? Thanks for reply

Hello Digital Ocean team, I have an issu with the digital ocean invoices that i transmit to my accountant. He need that digital ocean invoices display the TVA intracommunautaire (intra-Community VAT). Also he ask me t...

How can I see the balance of my account without using the api? Being told how much my estimated bill is going to be is great but not that much use if I can’t see what the current balance is.

I am from Russia. All my cards (VISA and Master) and PayPall account are blocked for transactions in favor of DO. I tried to add JCB card, and it was denied by the system. Is there any way to proceed cooperation with ...

I recently funded my account with $100 through the Github Student Developer Pack and I was wondering if there is an expiration date for the credits?

My account have been suspended due to payment issue. I have tried numerous attempt to change my debit card details to a new debit card but everytime i save the error msg pop up saying that there have been an error. I ...

I thought that if you sign-up you get a free trial but there is nothing that shows that I got the free trial and the billing page shows that “Estimated costs for this billing period” increasing in costs.Can someone ex...

I updated the billing address of my account, but the invoices are still showing the inital address from setup I did submit the new address repeatedly, but it only shows in the website, but not in the pdf-invoice. Plea...

I am creating a team account and decided to make a shareable org gmail, (shared@email .com). Note that on creation of the new team, $I confirmed the shared@email .com and I logged in to DO using an incognito tab with ...