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Question
I am willing to purchase droplets from DigitalOcean as they are the cheapest and the best option currently available in my country. However as mentioned in the question, is the free $50 credit available for use if I u...
Accepted Answer:
Dec 2019 Update:
We currently offer a $100, 60-day Free Credit for new accounts that you can get by signing up here:
<^>LINK: If you know someone already using DigitalOcean, get their referral link, or use this one: h...
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By
sampleaffiliate407
Billing
Getting Started
FAQ
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Question
I would like to know what happens after the 60 Days of credit. I have paid the initial $5 and I want to know if after the credit expires will I still have the $5 on my account credit.
Accepted Answer:
Hello, @henrymendeez
I believe that this question was previously asked in our community:
https://www.digitalocean.com/community/questions/how-digital-ocean-credit-works
I will put the answer provided by jarland here ...
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By
henrymendeez
Billing
DigitalOcean Accounts
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Question
So I just make 2 droplets but after I make it I just lost RSA private key by accident (I don't know how it happen) so I just let 2 droplets run for like 10 minutes and figuring out what to do. Then I destroy the dropl...
Accepted Answer:
Hello @monPE26715,
Thanks so much for the question, here is how our billing works:
At the end of each calendar month, we calculate the cost of your server based on the size of your droplet. All droplets are billed at...
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By
monPE26715
DigitalOcean
DigitalOcean Droplets
Billing
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Question
I had registered and get the $100 -60 days trial , and verify my credit card
and when added domain and so , some charges applied to the cc while the $100 still the same
Accepted Answer:
Hey @akaawwad,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don't ever access perso...
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akaawwad
Billing
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Question
I used to Sign up using Referral Link. But, I don't have Credit Card. Then I Created account in Paypal. Then on Screen I see $5 for pre-payment.
Is it refundable?
Or it will be debited from $100 credit which can be co...
Accepted Answer:
Hello,
Since we don’t charge PayPal accounts automatically invoice on 1st towards an owed balance like we do for card payments; we seek $5 as a an advance credit, which will be on your account itself.
This can be re...
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geeta1998ninawe
Billing
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Question
Hi, I have some questions about referral program.
I recently got involved in share Digital Ocean as a solution on Brazilian programing groups, and help new users with some common questions.
And now, I have 7 referral ...
Accepted Answer:
Hi there @ricagurgel,
You will get $25 credit as soon as your referral actually spends $25.
The earned amount is the amount that is pending to be applied to your account. It could take up to a few weeks for this to be...
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ricagurgel
Billing
Control Panels
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Question
I signed up on DO 5 days ago, and was promised will receive, 100$ credits for 60 days period after I add my credit card and verified with payment; which i did, but haven't received any mail about this, or there's no ...
Accepted Answer:
Hey @ghazi,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don't ever access personal...
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By
ghazi
Billing
-
Question
I signed up normally and without any reference link. I haven't received the trial offer of $100 for 60 days.No promo code received. I need this offer to get myself familiarize with the system. Please help me know how ...
Accepted Answer:
Hey @anupamnitc,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don't ever access per...
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anupamnitc
Billing
Miscellaneous
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Question
I currently have a droplet that I've enabled backups on as it's a client and I wouldn't want to loose everything by accident. It's been enabled for a little bit now and I looked and there are currently 3 backups. I wa...
Accepted Answer:
Hello @httpdevz,
This would cause you just $1 so there will be no need to delete old backups manually.
Hope that this helps!
Regards,
Bobby
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By
httpdevz
Backups
Billing
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Question
Hello, how can I add a member to one specific server of many I have in my account. This person should be also responsible for payments and be the owner of this server.
Thanks
Accepted Answer:
Hello, @nicolaeb6fe2cfb0cea9d4997b
What you can do is create a Team and add the user as a member/biller.
Teams are useful for project leaders and business owners who want to share control of server infrastructure wit...
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nicolaeb6fe2cfb0cea9d4997b
Billing
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Question
Hello, my bank application shows that DO constantly charges $0.0 (as I understand it, it charges a couple of cents and then cancels).
It's quite annoying to scroll through pages of empty billings, can I stop this or s...
Accepted Answer:
Hey @scriptdealers,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don't ever access ...
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By
scriptdealers
Billing
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Question
Hey guys!
I currently have one droplets running. In my usage panel it says:
<^>Estimated Droplet Transfer Pool: 1 GB used of 1129 GB<^>
<^>You have accrued 915 GB of free data transfer. If you keep running Droplets at...
Accepted Answer:
Bandwidth for droplets is distributed across the entire month. You don't get all the bandwidth on the 1st of the month. For example the $5 droplet comes with 1TB of transfer. This 1TB is distributed across a full mont...
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albalab
Billing
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Question
Hello I signed up for the $100 free credit. I entered my virtual cc
(I have a virtual card offered by my bank for safer online shopping.)
and it won't work after 5 retries I gave up. I spent $5 anyway in PayPal but ...
Accepted Answer:
Hey @superblesk,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don't ever access per...
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superblesk
Billing
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Question
We're using a very small portion of our monthly droplet transfer pool. We're also planning on using spaces with CDN to serve media content. Since spaces bandwith billing is seperate from droplets it seems cheaper to u...
Accepted Answer:
Hey there,
At this time we don't have any plans to merge the bandwidth pools. Spaces do include 1TB/mo of bandwidth that you can use without overage fees. Learn more in our Spaces product docs (https://www.digitalocea...
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beyazarge
DigitalOcean
Object Storage
CDN
Billing
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Question
I am using one droplete that is $5/month
it is 26 of month (billing cycle 01-march to 31-march )
my usage indicates i owe $5.31 (adds up $0.20 everyday)
what other charges i might be geting ?
i do use digital ocean's ...
Accepted Answer:
Greetings!
While I have some ideas, I'd like to instead help you to find the answer so that it will certainly be the right one. These steps will lead you to the invoice:
Log in at cloud.digitalocean.com
Click on Accou...
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kishan93
Billing
Ubuntu 18.04
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Question
Hi,
I am student, i got 50 dollar digital ocean credit with github education program
I used that credit for an ubuntu server and then I forgot the server,my credit is finished and charge new billing(10 dollar)
Is it ...
Accepted Answer:
Hi there @mtokmak06,
Unfortunately, the community can't help you with this issue as we aren't responsible for user accounts.
Please can you create a support ticket with our incredible support team who will be more tha...
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By
mtokmak06
DigitalOcean
Billing
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Question
In the API documentation at https://developers.digitalocean.com/documentation/v2/#create-a-new-droplet it says:
size String The unique slug identifier for the size that you wish to select for this Droplet.
Looking a...
Accepted Answer:
Greetings!
You can list out the sizes through the API, and this will help you to find the slugs. You can draw correlation to the pricing page by the resource/price. The documentation for that can be found here:
https:...
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By
chriskerr
DigitalOcean
API
Billing
Initial Server Setup
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Question
Is it possible to to extend Github student pack for more than one year? I opened this account to use it but i didn't use any of it!
Accepted Answer:
Hey friend,
This can be decided on a case by case basis. Ideally we don't want you to just sit on the credit forever, we'd like you to give our services a try and see if you like them. We can understand if you need a ...
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By
mohibulmomenutsho
Billing
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Question
I know that a snapshot costs $0.05/GB monthly, but that cost is full charged when the snapshot is created or it will be per hour like others services?
Just to explain, let's say that I created a snapshot of 1GB, and a...
Accepted Answer:
Hello friend!
Excellent question. Technically yes, our snapshots are billed hourly up to the monthly rate. If you have a snapshot for less than 672 hours, you would not be paying the full $0.05 per GB for that snapsho...
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Panto
DigitalOcean
Billing
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Question
My droplet comes with a 2TB transfer limit.
1) Where can I track my droplet's current transfer use for the billing cycle?
2) Are we charged overages if we exceed this limit?
I have seen a few posts here in the forum, ...
Accepted Answer:
Set up vnstat. The network connection to monitor varies from distribution to distribution. Note that 2T is a lot of data.
If you really think you are going to get close to the limit, I would suggest looking for a proc...
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By
jus29
Billing
Ubuntu 16.04