Question

5 days ago my site was totally blocked by digital ocean team

Posted January 16, 2018 695 views
DigitalOcean

Guys, help me to solve my problem. 5 days ago my site was totally blocked by digital ocean team (because of dmca content). It was one file, which was deleted by me immediately. But now support team don’t answer for my ticket and keep silent, I don’t have access to all content of the site and can’t move it to another server. Site is in offline mode very long. Nobody can tell me time, when my site will be unblock. What can I do? How can I get my content back

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1 answer

Hello @mishamotorin,

Hopefully, your support ticket has been resolved now!

However, if you’re still experiencing issues, please can you create a support ticket with our incredible support team who will be more than happy to assist you! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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