Someone setup my servers using ServerPilot and Digital Ocean, then abandoned the hosting management job. For months I’ve been dealing with the Digital Ocean server going down. Today, Digital Ocean emails me saying they rebooted my server, and I immediately check and see that all my sites are down with 502 gateway error.
I don’t know how to fix the connection error and Digital Ocean refuses to help me, but I’m helpless and cannot help myself at this point.
I’m now 5 hours into the sites being down and Digital Ocean basically telling me they won’t fix the problem that they caused because the servers are unmanaged.
I really really need an angel. I’m so frustrated.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
It is mostly Apache that went down and Nginx showing the error message. Login as root via SSH (or use the web console) and enter the following command:
service apache-sp start
This should make things work.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.