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A record pointing external IP is not working

Posted on September 7, 2020

Hi guys, I have a droplet in DO and I created an “A” record (more than 48 hrs ago) to point an external IP, but it still doesn’t work. If I use the “dig” command with @ns1.digitalocean.com it works, but if I remove the @digi… it doesn’t.

There is a step that I missed?

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KFSys

September 7, 2020

Hi @wesab4fb8cad09e36aba1c77d4,

Please make sure you are using the proper Nameservers. If you want to manage your DNS zone from DigitalOcean, then I’ll recommend setting the following :

You’ll need to configure the Nameservers from where your registrar is. To put it in other words, where you registered your domain.

As soon as you do that, you’ll see your DNS starting to propagate.

Regards, KFSys

Boyan Iliev

September 7, 2020

Hello there @wesab4fb8cad09e36aba1c77d4,

What are the name servers that you are using?

If you’re not sure, you can check your name servers with the following command:

whois yourdomain.com

Or you can use a website like who.is to check your name servers.

If you’re not using the DigitalOcean name servers you need to either make the DNS change at your active DNS zone or update your name servers to:

You can follow this tutorial here:

https://www.digitalocean.com/community/tutorials/how-to-point-to-digitalocean-nameservers-from-common-domain-registrars

Hope that this helps!

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This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

KFSys

September 7, 2020

Hi @wesab4fb8cad09e36aba1c77d4,

Please make sure you are using the proper Nameservers. If you want to manage your DNS zone from DigitalOcean, then I’ll recommend setting the following :

You’ll need to configure the Nameservers from where your registrar is. To put it in other words, where you registered your domain.

As soon as you do that, you’ll see your DNS starting to propagate.

Regards, KFSys

Boyan Iliev

September 7, 2020

Hello there @wesab4fb8cad09e36aba1c77d4,

What are the name servers that you are using?

If you’re not sure, you can check your name servers with the following command: