A record pointing external IP is not working

  • Posted September 7, 2020
  • DNS

Hi guys, I have a droplet in DO and I created an “A” record (more than 48 hrs ago) to point an external IP, but it still doesn’t work. If I use the “dig” command with it works, but if I remove the @digi… it doesn’t.

There is a step that I missed?


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Hi @wesab4fb8cad09e36aba1c77d4,

Please make sure you are using the proper Nameservers. If you want to manage your DNS zone from DigitalOcean, then I’ll recommend setting the following :

You’ll need to configure the Nameservers from where your registrar is. To put it in other words, where you registered your domain.

As soon as you do that, you’ll see your DNS starting to propagate.

Regards, KFSys

Hello there @wesab4fb8cad09e36aba1c77d4,

What are the name servers that you are using?

If you’re not sure, you can check your name servers with the following command:

  1. whois

Or you can use a website like to check your name servers.

If you’re not using the DigitalOcean name servers you need to either make the DNS change at your active DNS zone or update your name servers to:

You can follow this tutorial here:

Hope that this helps!