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Accessing after creation from image

Posted on February 20, 2014

I needed to resize a DB I have, so I created an image and restored from there. I have root login disabled, but I figured I could just login with the old user, however it doesn’t seem to be able to get in.

I also can’t access via console.

Are users not carried over on image creation? or am I doing something wrong.



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did you try to reset your root password and then login through the DO console?? <br> <br>try that and see if it works

The root password was probably changed. You can either use SSH keys <a href=“https://www.digitalocean.com/community/articles/how-to-set-up-ssh-keys--2”>https://www.digitalocean.com/community/articles/how-to-set-up-ssh-keys--2</a> instead (this is what I recommend) or simply reset the root password via our control panel.

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