I have been trying to verify my account since the last night by onfido but it keeps telling me connection lost , although I have a stable internet connection and I also tried to upload the ID photo using many browsers chrome , edge , firefox and the same problem appears , although the photo size is 35 KB . I also tried using mobile browsers and by metered connection (mobile data) and the same problem
I sent two tickets to support but got no answer
and I urgently need the VPS for work today.
any help , please! Example link
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Same problem here, but I can’t attach the photo. It shows me Connection lost…
I have the same problem. Tried directly and via frigate, always connection lost
I yave the same problem with verification. My ticket number is [Ticket #3419906]
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