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Adding card details

Posted on February 25, 2023

When I try to add card details during the registration process, I receive the error message: Your card has insufficient funds.

Even though I have funds in my bank account, why do I get an error like this. I have been trying to add the card details for days now.



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Hey there,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!

- Bobby.

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