Question

After I paid 5$ through paypal, my register still stay in the "set up billing" but not process to "Project goals".. So where is the problem?

Posted September 9, 2019 331 views
DigitalOcean

After I paid 5$ through paypal, my register still stay in the “set up billing” but not process to “Project goals”.. So where is the problem?

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1 answer

Hi there @shawnluo111,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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