Report this

What is the reason for this report?

After installing WordPress - server IP address could not be found.

Posted on July 25, 2019

Hello,

This is my first time using DigitalOcean after years of shared hosting - so please bear with me!

My domain (teachingwine.com) is with NameCheap. I have the DNS pointing to dns1.digitalocean, etc., etc.

I have created the domain in the DO control panel.

I also updated the records in the control panel to the following:

A = 159.65.222.70.teachingwine.com redirect to 159.65.222.70

CNAME = www.teachingwine.com is an alias of teachingwine.com

However, when you go to the website, you get a “server IP address could not be found error.”

I am at a loss here and really hope somebody can help.

Thanks!



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

159.65.222.70.teachingwine.com redirect to 159.65.222.70”

Is that actually what the A record says?

Is should be just “teachingwine.com” redirecting to 159.65.222.70.

Edit: I’m actually able to connect to your site at “teachingwine.com” with no issues. If you haven’t changed anything since posting, it’s possible it’s just a DNS propagation issue that should sort itself out soon.

I am also getting the same issue. And worst part is DO’s support team… they don’t offer chat or calling support.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.