Question

Billing Questions - promo 100$ credits

Posted January 15, 2020 610 views
DigitalOcean Accounts

Hello, i registered an account via a promo-link that gave me $ 100 credits for 60 days. If I use it (for example, $ 70), do I have to pay for it or will any money be taken from my bank-card?

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2 answers

Hello, @user2323

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your billing query! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
Regards,
Alex

Hello,

The 100$ promotional credit is given to new customers for the period of two months. This means you can use credit in the next two months without worrying about being charged or anything.

This credit won’t be charged from your account, it’s something like a gift for newcomers to enjoy. Having said that, in regards to your question if you’ve not used all of the credit when these 60 days pass you’ll lose the remaining credit.

Additionally, the credit is given when you’ve added a valid payment method or depositing a sum via PayPal to your Account should give you the credit.

Regards,
KFSys