Question

Boot Droplet with Recovery ISO and lost connection with Server Pilot. Plus cannot access SSH. How to reconnect it back. Please Help.

Boot Droplet with Recovery ISO and lost connection with Server Pilot. Plus cannot access SSH (it keep asking for unix password I tried everything but can’t help). How to reconnect it back. Please Help.

and another disappointed thing is Digital Ocean haven’t response any of my tickets for about 2 days.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Problem Solved. I got the reason behind this now. It is because Droplet Harddisk was full. It stop the server to function normally, including, creating new UNIX password.

i deleted useless file in the disk. Then i can access to SSH and reboot the server.

Eventually, serverpilot and Digital Ocean get connected again.

i can’t even set the password. when i enter “Retype new UNIX password” the console screen go black and back to the first page when i start the console.

But the thing is that i want to connect Droplet to Server Pilot after it disconnect. HOW TO DO IT.

i cannot login to web console.

when i type Unix password Enter New UNIX password Retype New UNIX password

things go black and go back to login again.