Report this

What is the reason for this report?

Can only access my wordpress site using IP address

Posted on August 26, 2014

Can only get to my Wordpress site using the ip address. When I put in the site name all I get is “This webpage is not available” and on the chrome tab I see the previous hosts icon (hostgator, who were incidentally a nightmare to move away from). I have signed in to hostgator weeks ago to manage the nameservers and have checked again they are set to… ns1.digitalocean.com ns2.digitalocean.com ns3.digitalocean.com

Have checked whois and it reports… Name Server: ns1.digitalocean.com Name Server: ns2.digitalocean.com Name Server: ns3.digitalocean.com

What else might the problem be?



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

After you change the nameservers of you domain to DigitalOcean you have to configure the DNS for the domain name, see here for more info: https://www.digitalocean.com/community/tutorials/how-to-set-up-a-host-name-with-digitalocean

Do a DNS lookup for the A record:

dig A yourwebsite.com +short

This should print the IP address of your Droplet.

For the WWW portion to work create a CNAME record for your domain in the DNS section of DO’s control panel:

CNAME Record

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.