Last week I’ve received emails from all the account I own with the subject “We couldn’t process your payment” but the credit cards are OK.
I’ve tried to change the card but I couldn’t pay the bill, the notification says: “Unable to create payment”.
I think it could be a problem with argentinian credit cards. Anyone else with this problem? Do you know how can I solve this issue?
Thanks in advance!
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Accepted Answer
Same thing here, cannot use any of my visa credit cards in argentina. jfi
Already solved!
I called VISA to approved the payment and then I can process it.
Hey friend!
If you write in to our support team, they can tell you what the message is that is being returned by the credit card company when we attempt to charge it.
https://www.digitalocean.com/company/contact/#support
Jarland