Can't process payments in Argentina

March 6, 2019 341 views
Billing

Last week I've received emails from all the account I own with the subject "We couldn't process your payment" but the credit cards are OK.

I've tried to change the card but I couldn't pay the bill, the notification says: "Unable to create payment".

I think it could be a problem with argentinian credit cards. Anyone else with this problem? Do you know how can I solve this issue?

Thanks in advance!

3 Answers
iramos March 6, 2019
Accepted Answer

Same thing here, cannot use any of my visa credit cards in argentina. jfi

Hey friend!

If you write in to our support team, they can tell you what the message is that is being returned by the credit card company when we attempt to charge it.

https://www.digitalocean.com/company/contact/#support

Jarland

Already solved!

I called VISA to approved the payment and then I can process it.

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