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OpenLiteSpeed WordPress Not Launching Installer Question Question
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Question

Can't upload theme file

Posted January 23, 2020 1.6k views
OpenLiteSpeed WordPress 1-Click

Hi. I installed a clean new droplet. I’m trying to upload the Impreza theme from Wordpress Admin Console but when I click “Upload theme” I see ony “Uploading(17%)” in browser status bar.

How I can solve that problem? Thanks. :)

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skazhikadyadya
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skazhikadyadya

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  • sp7290 February 24, 2020
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    Same issue to me

    This is fresh installation OLS WordPress 1-Click setup, I try to upload theme from admin it stuck at 55%, after I uploaded theme through sFTP. Next I tried to upload featured image to my post, here not working.

    check image - https://ibb.co/mymM1RK

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2 answers
alexdo January 23, 2020

Hello, @skazhikadyadya

Do you receive any error messages or the installation process is just stuck at 17% and wont go any further?

Keep in mind that you can always install the theme manually via sFTP. In order to do that So, simply extract the Impreza theme .zip file (it should only have one folder, named “Impreza” or something like this) and upload it to your public_html/wp-content/themes/ directory. After that, you can go back to your admin panel and under Appearance > Themes page, activate the Impreza theme.

Let me know how it goes.

Regards,
Alex

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  • skazhikadyadya January 23, 2020

    No problem, no error messages. I think solution is based in the Litespeed Configuration.

    Manually install via FTP when you using Openlitespeed 1-Click is so difficult: user www-data can’t have login shell, which need for sftp. :(

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    • eleu January 23, 2020

      Hi @skazhikadyadya ,

      The PHP execution time should be long enough, do you mind to submit a ticket to support@litespeedtech.com, so we can help you more from there?

      I am not sure if this is normal that www-data user has SFTP permission by default. For now, you could use root to transfer file for sure, then update the file permission by command chown www-data:www-data XX if you want.

      Best,
      Eric

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alexdo January 27, 2020

Hello, @skazhikadyadya

Could you please let me know if you were able to sort the issue by now? Let me know how it goes.

Regards,
Alex

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