We need to be able to send emails via SMTP from the site. Now both ports 465 and 587 are blocked and we cannot send messages through them. How can this be handled? We need to send messages from the website using our corporate email.
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Hey 👋
Yep, default SMTP ports are blocked by default on new accounts to prevent abuse.
Your best bet is to either:
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Reach out to DigitalOcean support and ask if they can review your account and unblock it (they don’t always do it, but worth a try),
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Or use a service like SendGrid, Mailgun, or Postmark, much better for deliverability anyway. They allow SMTP over API, which is a good workaround and better for performance too.
Some SMTP providers also support alternative ports like 2525, so you might want to check if Gmail does (last I checked, it doesn’t, but maybe worth double-checking).
Let me know how it goes!
Heya @michaelgreen
You can reach out to the support team and request to unblock the port. I will, however, recommend you to use an external SMTP provider such as SendGrid, Mailgun, or Postmark.
Regards
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