Cannot connect to my droplet IP Address

Posted September 24, 2020 2.2k views

My droplet IP Address is and the PM2 status is showing online.
I am not able to connect it, its showing “The site can’t be reached”.

I have added the name servers
to the existing GoDaddy account.

My website is a MERN application.
The client is running on port 3000 and the server is running on port 5000.

I deployed the application and its PM2 status is showing online, but cannot reach the website at the URL

I don’t know, what is the problem? Is it I commit a mistake while setting the app at my droplet?

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3 answers

Hi @resilliencewebin,

How are you trying to reach the application via your browser? Do you use the port like so or are you using only If you are using the latter, make sure you have Nginx to proxy your request from port 80 and 443 to whatever you need them, in this case, 3000.

One other thing, make sure you have your port 3000 opened for incoming connections. This can be done either via ufw if you are using it or the standard IPtables rules.

  • Hi, thanks for your response. I followed the setup of ufw and allowed the port now its working locally at But why is it not running on production, how to check for errors? if any


It looks working now - . Can you share what was a cause of this issue, pls ?

Thanks for sharing the solution. It helped!!!