By rbonakapvi
Hi Digital Ocean,
Recently I created a Team Account with my personal account. And then after logout and login, I am prompted to enter a payment method for my linked personal account. I filled the form out until all verification finished.
The problem is, after this verification process, I am trapped in the Verification Success page and cannot enter my Control Panel…
I have tried to login and logout for hundred of times but still I cannot access the Control Panel and stucked in the Verification Page.
Please help me out as I have reached out via support ticket but still no answer for more than 12 hours…
Thanks !
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Hey, @rbonakapvi
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?
https://www.digitalocean.com/support/
Hope that helps!
Regards, Alex
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