Configuring a DigitalOcean SSL Certificate for an externally hosted subdomain

I am trying to use DigitalOcean’s SSL certificate provisioning service via Let’s Encrypt to secure my Intercom sub-domain. I set up a CNAME record and provisioned a certificate for that subdomain, but still, it does not seem to be functional. Do I need to update anything in my nginx config? I didn’t think I did, but could be wrong…

Intercom docs for securing a sub-domain.


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Hi, I have created certificate using curl PHP and it shows that status is verified but it does not apply ssl.

Hello, dhagan

Can you please confirm if you have successfully issued the Let’s Encrypt SSL Certificate?

If the SSL is issued you need to update/upload the files on the external server in order to renew the SSL Certificate.

You can check the following lines in your nginx.conf file and make sure that these files contain the new SSL Certificate files:

  ssl_certificate /path/to/your/fullchain.pem;
  ssl_certificate_key /path/to/your/privatekey.pem

Hope this helps.