Report this

What is the reason for this report?

Confused with backup pricing

Posted on January 29, 2015

Hi. Today I received and email from Digital Ocean telling me that as from February they will be actually charging for backups (they where saying they would but they didn’t).

On their email they say: "Starting in February, however, you will begin to see charges for backups on your monthly invoice. Backups will now happen on a weekly basis, with at least four backups occurring per month. You’ll only be charged for a maximum of four backups in any given month and you’ll never be charged for backups that fail to happen."

Now, on the community pages I found this link: https://www.digitalocean.com/community/tutorials/understanding-digitalocean-droplet-backups

Which says: “DigitalOcean backups cost 20% the monthly cost of your Droplet. So for a $5 Droplet, DigitalOcean backups will cost $1, bringing your monthly total to $6.”

I’m a bit confused. If I have a $5 Droplet will I be charged $6 a month or $9 a month (if no backup fails)?

Thank you!



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi all,

Sorry about the confusion on this. I see how the phrasing “you’ll only be charged for a maximum of four backup in a given month” is a bit unclear.

Backups are still a flat rate of 20% of the cost of the droplet. So enabling backups on a $5 droplet will be $1 per month. On a $10 droplet it will be $2, and so on.

Part of this change is our promise that backups will happen on a regularly scheduled weekly basis, with at least four backups occurring per month. The control panel will show you when the next backup is scheduled to occur. If we fail at our promise, the normal monthly cost of backups will be reduced accordingly. If a backup failure leaves you with only three backups for the month, that will reduce the flate rate to 15%.

Ohhh now I understand. The wording definitely didn’t help. Thanks for your clear answer, hope it helps others. Cheers.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.