Question

Connecting to redis db using GUI app

I am trying to connect to Redis managed database using a GUI desktop app.

And getting this error “Server closed the connection”.

and for trusted source, there are none.

Subscribe
Share

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello, there

Please make sure that the GUI Application supports connection via TLS because when connecting manually the error - “Server closed the connection” will usually occur when you’re not using TLS (a cryptographic protocol that allows for secure communications over a network).

If you want to access the Redis database manually you can follow this article:

https://www.digitalocean.com/community/tutorials/how-to-connect-to-managed-redis-over-tls-with-stunnel-and-redis-cli

Hope that this helps! Regards, Alex

Hello @mittalyashu

Can you elaborate a bit more on how you are connecting. We also request you to open a support ticket under Managed Databases, which will help us to dig in more.

https://www.digitalocean.com/docs/databases/redis/how-to/connect/

Looking forward to hear from you!

Cheers, Sri Charan