Connecting to redis db using GUI app

I am trying to connect to Redis managed database using a GUI desktop app.

And getting this error “Server closed the connection”.

and for trusted source, there are none.

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Hello, there

Please make sure that the GUI Application supports connection via TLS because when connecting manually the error - “Server closed the connection” will usually occur when you’re not using TLS (a cryptographic protocol that allows for secure communications over a network).

If you want to access the Redis database manually you can follow this article:

Hope that this helps! Regards, Alex

Hello @mittalyashu

Can you elaborate a bit more on how you are connecting. We also request you to open a support ticket under Managed Databases, which will help us to dig in more.

Looking forward to hear from you!

Cheers, Sri Charan