Question

Connection timed out error during build

Symfony web application deployed to the App platform and trying to connect to a DigitalOcean hosted database.

I’ve attached the db to the app and tried setting the DATABASE_URL to both the public connection string and the VPC network connection string and they both time out. Here is the error:

[2023-11-20 18:58:05] │ Script assets:install %PUBLIC_DIR% returned with error code 255 
[2023-11-20 18:58:05] │ !! 
[2023-11-20 18:58:05] │ !! In ExceptionConverter.php line 101: 
[2023-11-20 18:58:05] │ !! 
[2023-11-20 18:58:05] │ !! An exception occurred in the driver: SQLSTATE[HY000] [2002] Connection time 
[2023-11-20 18:58:05] │ !! d out

Submit an answer


This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Bobby Iliev
Site Moderator
Site Moderator badge
November 21, 2023

Hi there,

In case that your Database cluster has trusted sources enabled, you will have to make sure that your App is also added to the trusted sources list:

https://docs.digitalocean.com/products/app-platform/how-to/manage-databases/

If you’ve already done that, keep in mind that during the build process, the connections to the database clusters are not going to work with trusted sources enabled. You need to make sure that you are running your database migrations and making any other database connections only the deploy and run stages rather than the build stage.

Let me know how it goes!

Best,

Bobby

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel