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Cpanel cannot access default root / password assigned

Posted on April 1, 2019

my default root and new password ,cannot access GUI cpanel, but user and password use in ssh , is ok,. any idea pls help,



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There are two components to the control panel. There’s cPanel and WHM. The root password works on the WHM UI at https://your.ip.add.ress:2087/. That’s where you put your root login and pass. Once you create cPanel accounts you’ll be able to access them through port 2083.

Cheers

Hello, jongmedellin

As per unixynet’s reply the droplet root password will work just fine if you try to access WHM - https://DropletIPaddress:2087

If you’ve changed the root password for the droplet then make sure to use the newly generated password in order to access WHM.

Regards, Alex

Hello there,

If the correct password is being used and you can access SSH, can use the cPhulkd command-line tools to whitelist the IP you are connecting from to prevent further blocks. The following command can be used by replacing the example($IP) with your actual IP address.

  1. /usr/local/cpanel/scripts/cphulkdwhitelist $IP

You can also try to access cPanel/WHM via alternative network.

Regards

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