Question
Cpanel cannot be logged in
- Posted on February 19, 2016
- Control PanelsSystem ToolsCentOS
Asked by RyanNya1998
Hi!, I am the new membe here :) i was install a cpanel last hour, but, if i want log in, a error appear “A network error occurred during your login request. Please try again. If this condition persists, contact your network service provider.” i have try all tips, but not work anymore please, help me? this is for my college project :(
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Want to learn more? Join the DigitalOcean Community!
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
Hey, RyanNya1998
I have the assumption that you’re trying to access cPanel using the root username. Keep in mind that you can not access cPanel with the “root” username. The “root” username only works for Web Host Manager - WHM.
Hope that this helps! Regards, Alex
We aren’t able to provide a lot of support for cPanel/WHM as we don’t license or officially support it but cPanel licenses come with support. I would recommend reaching out to cPanel (http://cpanel.net) and they should be able to assist you in troubleshooting this best.