Question

The site can't be reached ERR_CONNECTION_TIMED_OUT

Hello,

I am unable to access my deroplet through ssh. ON trial I get the error:

ssh: connect to host 165.232.40.32 port 22: Connection timed out

On top of that the service I installed on it is unreachable. In the browser I get: The site can’t be reached… ERR_CONNECTION_TIMED_OUT

Please help

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KFSys
Site Moderator
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• January 15, 2023

Hi @wingrammer,

You have either enabled firewall and it has blocked all connections to your Droplet or the Droplet is down.

To check if your Droplet is down, just try to ping it:

  1. ping 165.232.40.32

  2. PING 165.232.40.32 (165.232.40.32) 56(84) bytes of data.

  3. ^C

  4. --- 165.232.40.32 ping statistics ---

  5. 6 packets transmitted, 0 received, 100% packet loss, time 5002ms

For the looks of it, it is down. I’ll recommend starting it up from your control panel. If it can’t start, your next step would be contacting DigitalOcean.

For the sake of the answer, let’s assume it was up and it was your firewall in the way. You would’ve needed to use the Recovery Console to get access to your Droplet. More about that here:

https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/

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