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cPanel installed, Wordpress does not send emails

Posted on June 23, 2019

I installed cPanel from the marketplace onto my droplet. I have transferred my wordpress site over to the hosting account. but now my wordpress site seems to be having issue sending out emails.



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Hello @derrickgoh,

I recommend using cPanel >> Email Accounts to create a dedicated email address for your WordPress installation. Then, install a WordPress plugin to facilitate the use of SMTP for sending email from WordPress. Here’s a popular WordPress plugin that adds SMTP support:

https://wordpress.org/plugins/wp-mail-smtp/

Otherwise, if you prefer to send email from Wordpress via the PHP Mail function, check /var/log/exim_mainlog for specific errors upon testing the PHP mailing script and let me know what you see. Here’s a command you can execute to see the recent entries in this log file during testing:

tail -f /var/log/exim_mainlog

Let me know if you have any questions or require additional assistance.

Thank you.

Is cpanel free of cost? I have heard it will cost around $15/month extra.

Hello all,

What I could suggest here is using an SMTP plugin for your WordPress site.

That way you will be able to specify an SMTP server with authentication which your emails would be going through. You could for example use Gmail’s SMTP settings. This would drastically increase the delivery rate of your emails as well compared to using plain PHP mail.

I’ve been using this plugin for a while now and it works very well: Easy WP SMTP

Hope that this helps!

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