Hello Support,
I am running a school management application on my Droplet. I need to send transactional emails (such as forgot password recovery and registration emails) to the users.
Currently, outgoing SMTP ports 587 and 465 are blocked by default on my droplet. Could you please unblock outgoing SMTP ports for my droplet/account?
Thank you!
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Hey 👋
Yep, default SMTP ports like 25 are blocked by default on new accounts to prevent abuse. Even though you’re using authenticated Gmail SMTP, the block still applies.
Your best bet is to either:
-
Reach out to DigitalOcean support and ask if they can review your account and unblock it (they don’t always do it, but worth a try),
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Or use a service like smtpfa.st, SendGrid, Mailgun, or Postmark, much better for deliverability anyway. They allow SMTP over API, which is a good workaround and better for performance too.
Some SMTP providers also support alternative ports like 2525, so you might want to check if Gmail does (last I checked, it doesn’t, but maybe worth double-checking).
Let me know how it goes!
- Bobby
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