By charmin069
Confused if I set up dns all the way thanks. Charlene
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Hello,
Sorry for the issue! In order to dig in more, we request you to open a ticket to our customer support team, who can access your account and provide some insights.
https://www.digitalocean.com/support/
For DNS settings, refer to below link:
https://docs.digitalocean.com/products/networking/dns/
Cheers, Sri Charan
Hello, @charmin069
As per Sri’s answer you can get in touch with our support team to get this sorted.
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here.
You can also share some details about the DNS configuration (you can replace your actual domain name with a domain.com and the real IP address with X.X.X.X in order to keep things private.) and we can try to sort this here as well.
Regards, Alex
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