Question

Digital Ocean Engineers, do you not know how damaging the UCEPROTECTL3 issue is for your business

Seriously, do you managers and engineers not know how bad things are regarding all your IP’s being blocked on UCEPROTECTL3. I mean seriously. Just read these:

https://news.ycombinator.com/item?id=26064722

https://programmerbear.com/email-service-providers-its-time-to-stop-using-uceprotect/

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Telling your clients to use another provider? No, we are paying to use YOUR service! I’ve worked in web hosting for decades. It’s not that hard to clean up your act. I know because I’ve worked for hosting companies that did it. You only need a handful of very knowledgeable email abuse specialists to clean house. SMTP outbound is a privilege, so remove that privilege from the offenders. You should be the example of how to do things right, not the laughing stock of yet another company that has no clue how to operate. If entire ASNs of millions of IPs can keep a clean network, you can, too.

We operate our businesses on your platform. We rely on you. Don’t continue to let us down. Fix it. The ability to run a VM that can be our reliable web and email server for our livelihood is an expectation.


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Hello @RBee ,

Thanks for posting about this issue! Yes, the team is aware of it and we have our Engineering team are working on the future solutions.

Looking forward to serve!

Cheers, Sri Charan

Hello @smadhavapeddi @LinuxNinja @SergiuBeluga,

Has anyone tried prepaid whitelisting from whitelisted.org? To solve the problem Your IP is listed in UCEPROTECT Level-3.

@DigitalOcean. @rrosa Any update for this?

Can’t u make it possible to have seperated droplets that block mail and live in seperate ip ranges so they wont be in the blacklist? i’ve seen firewalls block based on these and thus required us to look at a different service provider.