OK, perhaps that’s a bit of a drastic headline, but 20Gb droplet backups are now taking nearly 40 minutes. A “fast” resize should take 15 seconds, it takes over 4 minutes each way from 512Mb to 1Gb and back.
Earlier on I tried to spin up a basic $5 droplet from one of the standard DO apps (Ubunutu Wordpress). It took over 20 minutes on Lon1, rather than the promised 55 seconds.
Got this reply from support:
It’s hard to give an accurate ETA since there are many variables that go into the provisioning process, but note that the process could go up to three or so hours if there’s high load at the time.
Now, I love DO, and the Droplets themselves run fine and support is superb, but potentially THREE HOURS to spin up a basic droplet?!?
Maybe some infrastructure love is needed?
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They add enough love as it is, there’s just pathetic people like you who cannot be pleased, that’s all for my rant.
It depends on how high the load is at the time of snapshotting.
Who mentioned snapshotting? Not me.
Note you’re not paying a premium so they don’t need to promise sh*t to you so stop expecting the exact time you say. Boohoo it took 4 minutes to resize, you’re being pathetic (Yes i’m being serious).
I see you’re clearly very new to DigitalOcean and don’t seem very familiar with it yet. So allow me:
Can I upgrade/resize my Droplet?
*it is automatically resized with a simple reboot and takes about 15 seconds.*
4m30s is 18x longer than expected.
As I say again they don’t need to promise sh*t, infact I don’t see where they say they even “promise” it.
Right on the front page

and right here

You’re setting up a droplet with ubuntu with wordpress, what do you expect… including if they have high volume.
I’m setting up a 1-click install

20 minutes is 21x longer than expected. I’m not arguing over a few seconds.
If you actually read and understand what support said was that it “COULD” take upto 3 or so hours, as I said again they may have a problem at the time or high simply to much volume coming through though having to put droplets into a queue. (Rare).They add enough love as it is, there’s just pathetic people like you who cannot be pleased, that’s all for my rant.
You probably need to check that attitude if you’re going to be posting here much. Take a breather and have a look around the DO FAQs, service guides, docs etc. You have much to learn.
Hope this helps.
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