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DO refuses to resize my droplet.

Posted January 28, 2020 677 views
Backups

I followed the instructions in my account but when I hit resize, I got the message “Something has gone wrong”.

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garywilliams
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garywilliams

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3 answers
snapshooter January 28, 2020

Hey @garywilliams

If you’re resizing to a valid droplet size (which the UI should force) one with a bigger or the same disk size and the droplet is turned off you’re doing everything correctly.

You would be best to contact support using the ticket system so they can look into it via your account, as none of us in the community forum are going to be able to help, sorry :(

Regards
Simon
SnapShooter DigitalOcean Backups

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smadhavapeddi January 28, 2020

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?

Hope that helps!

Best Regards,
Sri Charan

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garywilliams January 28, 2020

Hi Sri,

My ticket number is [Ticket #3213926] Rezize Droplet

Regards

Gary

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