Question

Domain "" name already exists.

Posted November 11, 2019 318 views
NetworkingDigitalOcean Accounts

I created a ticket number: #3056538

I want to add a domain, but I get: Domain ‘XXXXX’: name already exists.

BUT But support does not answer me all day.

In search of a solution, I found: that this domain refers to the IP address DigitalOcean. But this domain belongs to me and I want to add it to my droplet.

Dear support, this question is for you. When will I have an answer on my ticket?

edited by fcasas

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1 answer

Hi there @rbarbotkin,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)

Hope that helps!
- Matt.

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