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Domain or a subdomain is already owned by another user.

Posted December 22, 2019 1.3k views
DigitalOcean Accounts

Hello My name is Emre, I’m having trouble creating a domain name in Digitalocean. I have a domain that is www.emrepbu.com. But I used this domain in another account before. But I deleted that account. After that when I try to add domain in DigitalOcean Droplet then it starts to show this error “Data Domain or Subdomain already owned by another user” can anyone please help me resolve this error?

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emrepbu
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alexdo December 22, 2019

Hello, @emrepbu

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I will recommend you to contact our support team and they will be able to help you with this. You can also provide me with the ticket reference number once you have it so we can speed up the process for you.

Hope this helps.

Regards,
Alex

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