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Droplet access is unreliable

Posted on August 25, 2016

I am experiencing some serious reliability problems with DO. I have read other posts on this, but none had any suggestions that I had not already tried.

Yesterday, I created a droplet and accessed it via SSH; life was good. This morning, that same droplet could not be accessed and the Console remained disconnected (no matter how many times I tried).

I’ve tried many ‘tricks’ (rebooting my Windows PC, disabling my firewall, power-cycle the droplet, creating droplets in different regions, ping, ssh, retrying several hours later, retrying from a different network, …).

I have noticed that the Console access is very unreliable. At times it connected long enough for me to change the password. Some minutes later, it would disconnect and I could not get it back.

Even when I had access to the console, I could not ping the droplet’s static IPv4 address.

I have not found any logs that might help to narrow this down. It’s all a mystery at the moment. Any suggestions? Is DO becoming DOn’t?

As an aside: despite the connectivity issues to my droplets, I still have full web-based access to DO, so I can at least administer the droplets via the web interface.

Matt.

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