Droplet completely unresponsive after a reboot

July 3, 2018 104 views
Apache DigitalOcean LAMP Stack Miscellaneous Ubuntu

So I had to turn off my droplet earlier after changing my root password, because I read that was the only way to update the phpmyadmin password as well.

Now after turning on the droplet, I'm greeted with this screen:
https://i.imgur.com/pp6NPfl.png

I have no idea what's going on, but it's not allowing me to type anything into the console to try and troubleshoot.

All of my websites on apache are shut down at the moment because of this, and I can't even access my server via FileZilla anymore.

Any suggestions would be greatly appreciated!

2 Answers

It looks there may be some incompatibility with the kernel after the reboot; it doesn't sound like you had changed your kernel of your droplet, but I haven't found that Digital Ocean feature to change kernels to work all that well, partly because changing kernels sometimes means changing the OS. I would say that your best bet is to see about restoring from backup if you have one.

Otherwise, you can try going into single user, recovery mode. In the grub boot menu, there may be an option there for a recovery mode, or you may be able to edit the kernel options with the parameters init=/bin/bash to drop into the bash shell. From there, you may be able to execute journalctl -b and hopefully gain more information there on why the boot failed and possibly try some repair work.

Hey friend,

I believe @SphericalCow may be on the right path here. A few of my teammates put together this article which relates to potential underlying reasons for this:

https://www.digitalocean.com/community/questions/having-application-issues-after-spectre-meltdown-reboots

Specifically, the kernel section refers to using our grub loader to see if that helps, and links this article to show how to enable it:

https://www.digitalocean.com/community/tutorials/how-to-update-a-digitalocean-server-s-kernel

There is a good chance that this will get you back on your feet.

Kind Regards,
Jarland

by Adam LaGreca
Updating the kernel on your DigitalOcean Droplet is a straight forward process that differs slightly based on the Droplet's operating system. In this guide, we'll walk you through the process of updating your kernels for DigitalOcean Droplets.
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