Hi we attempted to restore a droplet from a droplet backup today via the web interface and it appears to have hung at 50% complete.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hi @magosis,
This is quite strange and the possibilities can be endless. In such cases where you’ll need access to see what’s going on, I’ll suggest contacting DigitalOcean’s Support who will be more than happy to assist you with your issue
What I can suggest as well is as soon as you have a ticket number to let me know so that we can speed up the process for you.
Regards, KFSys
Hello, @magosis
If the process is stuck for a while you can try to re-load the page and see if there will be any progress or if it will fail with an error message. Also, you can reach out to our support team and they can check this on your behalf.
Regards, Alex
Hi @magosis,
Have you managed to restore the Droplet? What did the support say, where did the problem occur and why?
Looking to hear from you
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.