commhosp
By:
commhosp

Email services that have been suspended

November 17, 2014 1.1k views

commhosp@gxn.co.uk You have suspended our emails and I need to access them. Can you please reinstate them and invoice me.

Barbara Moore

1 Answer

Hi!

It's a bit unclear what you are asking. DigitalOcean provides virtual private servers. We do not offer any email services. The account associated with the email address you provided doesn't appear to have any history with us.

Any further information you could provide might help us figure out what's going on here. Though please be aware that this is a community-led public forum. For questions specific to your account, please open a support ticket so the team can assist you.

  • 123-reg told me that our email service was provided by your company and when they checked it had been suspended.. No idea how to get a support ticket

  • It seems like there has been some miscommunication somewhere. Did you contract a developer to build out an email server? What we provide is basically just the compute power, a clean slate for a developer to build on.

    You can open a support ticket by following this link:

    https://cloud.digitalocean.com/support

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