Question
Error: failed to get droplet info
- Posted on May 25, 2023
- CommunityDigitalOcean DropletsUbuntu 20.04
Asked by Kagunda JM
For the last three days, whenever I open the Droplet Console, the console window shows the following error:
Error: failed to get droplet info
The droplet is running Ubuntu 20.04.
A colleague can, however, open the console using his account.
I have tried restarting the droplet, but the problem persists.
I would really appreciate any help in resolving the issue.
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Hey @mankagunda,
As your colleague is able to open the console, it sounds like this could a browser extension causing the problem for you.
I could suggest a few things:
If the issue persists, please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps!
- Bobby.