FTP Keeps Timing Out

August 9, 2016 2.4k views
Apache WordPress

Morning All,

Hoping someone can help I am trying to connect to my FTP for a client and they have sent me all the details for the host etc and told me to use port 22 however it simply keeps timing out in FileZile or any sort of online portal.

Anyone have any suggestions as to what this might be?

3 Answers

If you’re using port 22, you’re most likely using SFTP - SSH File Transfer Protocol.
Make sure to set that in your client - most Linux distributions and Macs support this out of the box, for Windows I highly recommend using WinSCP.


Thanks for the help I have been using FileZilla and it’s not connected. Do you know of an online SFTP client I could try as I am on the go?

I’ve managed to get in but cannot find the sub directory which houses all my files :(

  • The path where the files are stored can be anything, so please ask your client for it. Though, for website files, they are usually stored somewhere in /var/www.

Have another answer? Share your knowledge.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!