After installing a WP droplet server is refusing connection (ERR_CONNECTION_REFUSED) despite DNS is pointing in the right direction. Pinged both IP and domain and it looks good. If I access the web page via ip address the default DigitalOcean page for setting up the WP again is displayed. Ubuntu, Apache, wp sh from DigitalOcean.
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Hi there,
Does this also happen for both the domain and the IP address? If it’s only the domain, it could be a DNS issue. If it’s both, it’s likely an Apache or WordPress configuration issue.
Make sure Apache is running:
sudo systemctl status apache2
If it’s inactive, start it with:
sudo systemctl restart apache2
Also check your Virtual Host configuration:
sudo apachectl -S
Lastly, check Apache logs for errors:
sudo journalctl -xeu apache2
Also, did you use the 1-Click WordPress installation from the Marketplace?
- Bobby
Heya,
Are you sure you followed the initial setup to configure your domain? It sounds to me like you might not have your domain added to your Apache configuration.
Also, make sure your domain actually points to that droplet. You can check your DNS here
Heya,
If Apache is failing to start you can examine the logs to retrieve a more detailed error that can help you to understand what is causing the issue.
If you are troubleshooting a Debian or Ubuntu derived system, examine /var/log/apache2/error.log for errors using a tool like tail or less. For example, to view the last two lines of the error log using tail, run the following command:
sudo tail -n 2 /var/log/apache2/error.log
You can find more information here:
https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-apache-errors
Hope that this helps!
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