Report this

What is the reason for this report?

GitHub education

Posted on February 28, 2026

I have made this account using GitHub education, but I have not gotten credits. After I gave my card details, it just says error occured. I have a visa card.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi there,

If you’re seeing an error after adding your card and the credits haven’t been applied, it’s probably best to reach out to DigitalOcean support so they can check the account and billing status.

They’ll be able to see what’s causing the error and help activate the credits if everything is set up correctly:

https://do.co/support

hello, @a04264cdb056466eab7c4fca66fe65

You can reach out to our support team, and they can check this for you.

Regards

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.