Gitlab reset Password for root

Gitlab reset Password for root is not coming directly it is giving login option can you help to how to reset password of administration

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Site Moderator
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October 23, 2023


I’ll also point you in direction to use the rails console to reset your password. You can follow the steps Bobby listed and also check this article in Gitlab’s docs:

Hope that this helps!

Bobby Iliev
Site Moderator
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October 19, 2023

Hi there,

Is it a GitLab Enterprise Edition that you are running on your Droplet? If so what you could do is to use the Rails console to reset your GitLab user password as described in the docs here:

Basically, you will need to do the following:

  1. SSH into your Droplet where GitLab is installed.

    ssh [your-user]@[your-droplet-ip-address]
  2. Open the GitLab Rails console. If you installed GitLab via the Omnibus package, you can open the Rails console with:

    sudo gitlab-rails console
  3. Locate the root user and change the password. Once in the console, enter the following commands:

    user = User.where(id: 1).first
    user.password = 'new-password-here'
    user.password_confirmation = 'new-password-here'!
  4. Exit the Rails console by simply typing:

  5. Now, go to your GitLab login page and use root as the username and the new password you just set to log in.

  6. If you have two-factor authentication (2FA) enabled, and you also lost access to it, you can disable it from the Rails console:

    user = User.where(id: 1).first
    user.two_factor_enabled = false!

Let me know how it goes!



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