Question
Gmail Login failed.
- Posted on July 1, 2020
- LoggingDigitalOcean AccountsDigitalOcean
Asked by ceoyarbyt
Hi there, we used our g-suite domain email to logon before. We recently had to delete and reactivate our email. now when I go back to login to Digital ocean, it gives me an error saying “An unknown error has occurred. Please try your request again. If the problem persists, contact customer support.”
I believe when I reactivate my email on G-suite, it changed the token that was previously used to login to the digital ocean. my ticket number is Ticket #03526749.
Please help, need t resolve this ASAP!
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Hi, that sounds like the underlying problem. You will need to have support assist with transferring authentication for the owner of this team account and then you can choose to modify your authentication method back to Google on the profile settings page. For more information on the steps to update use the following link:
https://www.digitalocean.com/docs/getting-started/faq/#sso