Report this

What is the reason for this report?

Gmail Login failed.

Posted on July 1, 2020

Hi there, we used our g-suite domain email to logon before. We recently had to delete and reactivate our email. now when I go back to login to Digital ocean, it gives me an error saying “An unknown error has occurred. Please try your request again. If the problem persists, contact customer support.

I believe when I reactivate my email on G-suite, it changed the token that was previously used to login to the digital ocean. my ticket number is Ticket #03526749.

Please help, need t resolve this ASAP!



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi, that sounds like the underlying problem. You will need to have support assist with transferring authentication for the owner of this team account and then you can choose to modify your authentication method back to Google on the profile settings page. For more information on the steps to update use the following link:

https://www.digitalocean.com/docs/getting-started/faq/#sso

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.