Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
my SGP1 server can't access Question Question

Question

Got charged $5 to create a DigitalOcean account, when will it be refunded?

Posted September 3, 2020 2.8k views
DigitalOcean Accounts

I got charged $5 through PayPal to verify that I wasn’t a spammer. However, I just got an email saying:

“Thanks for topping up your account
Here’s your receipt. Happy coding”

I wasn’t topping up my account, and there shouldn’t be any receipt because this money should be refunded!

Add a comment
programjames
By:
programjames

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
my SGP1 server can't access Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
2 answers
codeknight September 3, 2020

It’s not a verification, you topped up your account. Here are the two messages for each payment method again:

Credit card:
“We won’t charge your card. You may see a temporary pre-authorization charge to verify the card, which will be reversed within a week.”

Paypal:
“To confirm your PayPal account, you need to make a small pre-payment. This pre-payment will apply to any future bills.”

Reply Report
alexdo January 27, 2021

Hello, there

When you add a credit card to your DigitalOcean account, we may send a preauthorization request to the issuing bank. This is to verify that the card being added has been issued by the bank and that they will authorize the charges.

These temporary preauthorization holds range from $1 to $15 and may appear on your statement for up to 7 days, but no funds are being transferred from your card or account to DigitalOcean.

If you’re still having issues with the billing of your account please reah out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that this helps!
Regards,
Alex

Reply Report

Related

Looking for something else?

Ask a new question Search for more help