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How can I cancel a snapshot?
What normally takes less than 3 minutes has been running over 3 hours. I cannot reboot my machine using the On/Off toggle on the DigitalOcean console (it’s disabled), I can’t open a terminal session from the DigitalOcean console (it keeps timing out), I can’t shutdown using a direct SSH session (any commands other than directory traversal timeout).
I’m assuming that if the snapshot wasn’t running the “pending action” that’s preventing me from rebooting using the On/Off toggle wouldn’t be an issue.
The net effect of this is that my server is unavailable and unusable because of a runaway Apache process that I cannot kill by any means available to me.
Also, I logged a support ticket about 3 hours ago. No response yet.