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How can I recovery my account?

Posted September 21, 2019 930 views
DigitalOcean

My sites are down. When I signed in to Digital Ocean my account came back as if I had never created anything there. No droplets. Nothing! What is happening?

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educonnectead
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educonnectead

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1 answer
MattIPv4 September 21, 2019

Hi there @educonnectead,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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